Reservations Agent

An excellent opportunity has arisen at our

Central Reservations Department located in Kralendijk – Bonaire (Dutch Caribbean).The department handles all aspects of reservations for Buddy Dive Resort and Belmar Oceanfront Apartments.

We are looking for a knowledgeable, driven and service minded

 

Reservations Agent

 

 

Job Description:

  • Handle all reservations for individuals and groups
  • Coordinate availability of bookings, including special requests, activities and/or flights
  • Assist guests, tour operators and dive shops over the phone, email and/or in person
  • Promote and maintain customer loyalty as well as maximizing occupancy
  • Process and check bills and invoices

 

Job Profile:

  • Associates degree; preferably in tourism and hospitality
  • Minimum of two (2) years of relevant work experience
  • Knowledge, experience, and affinity with computers and preferably experience with hospitality central reservation systems
  • Detail-oriented and proficient with numbers
  • Excellent organizational and customer service skills
  • Adaptable and willing to work irregular shifts and on weekends
  • Fluent English language skills (verbal and written)
  • Dutch, Papiamentu, Portuguese, and/or Spanish are an advantage

Please submit your cover letter, with resume by mail to

humanresources@sapiasbv.com.

Contact our HR colleagues, they are happy to help.

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